1. INTRODUCTION
WeMasterTrade. ("the Companies") are committed to verifying the identity of all users to prevent fraud, financial crime, and misuse of our services. This KYC Policy outlines our identity verification procedures, aligned with FATF standards, PCMLTFA (Canada), and applicable data protection laws including GDPR.
KYC completion is mandatory. No user may access either platform without completing the required verification.
2. VERIFICATION PROCESS
Identity verification is conducted through Sumsub, a regulated third-party KYC and identity verification platform:
Document authenticity and expiry verification
• Optical Character Recognition (OCR) to extract and verify ID data
• Liveness detection and biometric face matching
• PEP and sanctions screening
• IP geolocation and device checks
Verification is typically completed within minutes. Where manual review is required, users will be notified of the expected timeframe. Sumsub services include document verification, biometric liveness checks, sanctions screening, and ongoing monitoring tools.
3. REQUIRED DOCUMENTS
All users must provide the following:
Standard Verification (all users)
Government-issued photo ID — passport, national ID, or driver's licence (valid, unexpired)
• Proof of address — utility bill, bank statement, or government correspondence (issued within 3 months)
• Live selfie for biometric face matching
• Email verification
Enhanced Verification (high-risk users)
Required in addition to standard verification for Politically Exposed Persons (PEPs), users from elevated-risk jurisdictions, or accounts with unusual activity:
• Proof of address — utility bill, bank statement, or government correspondence (issued within 3 months)
• Source of funds declaration and supporting documentation
4. USER ACCESS
Users who do not complete KYC, or whose verification is unsuccessful, will not be permitted to access platform services. The Companies reserve the right to:
• Request additional documentation at any time
• Suspend or terminate accounts where verification concerns arise
• Reject users without obligation to provide a reason
Appeals may be submitted to [email protected] within 14 days of a rejection decision.
5. RESTRICTED JURISDICTIONS
The Company does not onboard users from sanctioned or high-risk countries. Access is enforced through IP-based geofencing and identity verification controls.
Sanctioned / Embargoed Countries:
• Cuba: CU
• Lebanon: LB
• Syria: SY
• Libya: LY
• Israel: IL
• Russia: RU
• Sudan: SD
• Somalia: SO
• South Sudan: SS
• Central African Republic: CF
• Democratic Republic of Congo: CD
• Nicaragua: NI
• Venezuela: VE
• Yemen: YE
• North Korea: KP
• United States: US
• Iran: IR
• Vietnam: VN
The countries listed above are subject to international sanctions, regulatory restrictions, or have been identified as high-risk jurisdictions by the Financial Action Task Force (FATF), OFAC, UN Security Council, or our internal compliance review.
“Please note that this list is provided for informational purposes only and is subject to change based on updates to international regulations.”
6. DATA SECURITY AND PRIVACY
All personal data and documents submitted during KYC are:
• Encrypted in transit and at rest
• Processed by Sumsub under a regulated Data Processing Agreement
• Retained for a minimum of 5 years in accordance with applicable law
• Accessible only to authorised personnel
The Company does not directly store raw KYC documents. Users have the right to access, correct, or request deletion of their personal data, subject to applicable legal requirements.
Please contact us at [email protected]
7. POLICY REVIEW
This Policy is reviewed annually and updated as required to reflect changes in applicable law, regulatory guidance, or our verification procedures.
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Hypothetical Performance Closure
Hypothetical performance results have many inherent limitations, some of which are described below. No representation is made that any account will likely achieve performance-based rewards or losses similar to those shown. There are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk on actual trading. For example, the ability to withstand losses or to adhere to a particular trading program despite trading losses is a material point, which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program, which cannot be fully accounted for in the preparation of hypothetical performance results, and all of which can adversely affect trading results. Testimonials appearing on this website may not represent other clients or customers and are not a guarantee of future performance or success.
Hypothetical Performance Disclosure – CFTC Rule 4.41
Simulated or hypothetical trading results have inherent limitations. Unlike actual performance records, they do not represent real trading activity and may be designed with the benefit of hindsight. No representation is being made that any account will, or is likely to, achieve profits or losses similar to those shown or implied.
Risk Disclosure
This is not an investment opportunity. You do not deposit any funds for investment. We do not ask for any funds for investment. At no time do you risk your own capital. There are no promises of rewards or returns. Trading contains substantial risk and is not for every investor. An investor could lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing one's financial security or lifestyle. Only risk capital should be used for trading, and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.
Customer Compensate Disclosure
All trades presented for customer compensation should be considered hypothetical and should not be expected to be replicated in a simulated trading environment. All accounts in the WeMasterTrade program may represent simulated trading accounts. Payments are collected and facilitated by Wecopy Fintech LTD (Company Number: 14905703), 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ, acting as a Payment Agent on behalf of WeMasterTrade, with the applicable entity determined based on the user’s location and selected payment method.
Complaint Resolution Process
If you believe you are entitled to compensation due to a platform error or system malfunction, please contact [email protected] within 7 days of the incident. Our team will review and respond within 5 business days. If the complaint is valid, compensation will be processed within 14 business days.
Compensation is limited to the value of the service fee paid for the affected account. WeMasterTrade is not liable for losses resulting from market conditions, user error, or third-party service interruptions.
Restricted Countries
WeMasterTrade does not provide trading accounts service to residents of the Vietnam, Israel, Russia, North Korea, Iran and some other countries.
Metatrader 5 platform does not provide trading accounts service to residents of the Vietnam, USA, Canada, Israel, Russia, North Korea, Iran and some other countries.
