Refund and Cancellation

Welcome to the WeMasterTrade Program! WeMasterTrade (referred to as the “Company”) offers you, the Trader, a limited license to use our services (referred to as the “Services”) under the terms and conditions outlined herein (referred to as the “Agreement”).

This Agreement is a legally binding contract, and it is your responsibility to review and understand it before accessing or using our Services. By using our services, you are indicating your acceptance of the terms and conditions stated in this Agreement.

The Company reserves the right to suspend, replace, modify, amend, or terminate this Agreement at any time, at our sole discretion. If any changes are made to this Agreement, your continued use of the Services after the Effective Date of the changes will signify your agreement to the modified terms.

Purchases and Refunds 

The Company offers various products, services, subscriptions, or access to specific sections of our website, which may require payment. Prices and availability of these offerings are subject to change without prior notice. The Company may enable purchases through our website or via a white-label affiliate. It is your responsibility to thoroughly read and understand any accompanying terms and conditions.

By making a purchase, you acknowledge that the Company bears no responsibility and assumes no liability for any claims related to your purchases. Once you have completed a purchase for a product, service, subscription, or access to specific sections of our website, the Company will provide the acquired product, service, or access following the successful transaction.

If you, as a purchaser, are deemed “high risk” by our payment processors, we may require you to provide additional documentation or information to proceed with the transaction. Failure to provide the requested documentation and information within twenty-four (24) hours may result in the revocation of your access to the Services. Please note that supplying the requested documentation and information does not guarantee the reversal of your status and may still render you ineligible.

The Company may provide products, services, subscriptions, or access to certain portions to the Company’s website at a monetary cost. Prices and availability are subject to change without notice. The Company may allow for such purchases within its website or via a white label affiliate. It is your responsibility to thoroughly read and understand any such terms and conditions.

By making any such purchases, you agree that the Company has no responsibility and acquires no liability for any claim related to your purchases. Upon the complete purchase of a product, service, subscription, or access to certain portions of the Company website, the Company will make any said product, service, or access will be available to you following the approved transaction.

By joining WeMasterTrade you also agree the section 6 in our Terms and Conditions that:

There are no refunds on any Services purchased from the Company. If you, as a purchaser, are deemed “high risk” by our payment processors we may require you to provide additional documentation or information in order to proceed with the Audition. Failure to provide the requested documentation and information within twenty-four (24) hours of said request may result in your use of and access to the Services being revoked. The documentation and information supplied does not guarantee that this status will be revoked and may still be subject to ineligibility.

One-time Fee: To activate the package, the user needs to pay a one-time fee. This fee is designed for set-up fee, material and administration fee purposes. Note – it depends on the account size and the user needs to pay a different one-time fee.

The fees to be paid before starting trading, which covers services provided by WeCopyTrade to the trader, including preparing WeCopyTrade to the trader including the preparation of the live-trading account.

Monthly Fee: To maintain the trading account, the user needs to pay a fee as a monthly fee for the MT5 form. This is a recurring fee and will be automatically charged every 30 days from the date of the first purchase. For example, if the trader joins on the 15th, they will pay the monthly fee on the 15th of every month. Note – it depends on the account size and the user needs to pay a different monthly fee.

The Monthly Fee shall be subject to change from time to time and WeCopyTrade shall provide the Trader with 5-day notice prior to any changes being implemented

No-Chargeback Clause: By entering into this agreement, you acknowledge and agree that you will not file a chargeback with your bank or credit card issuer for any transaction made under this agreement if the service has been started.

Refund: The registration and facilitation fees are paid for allowing the customer to access the Funded Trader program platform, models and services. The Trader is not entitled to a refund of the one-time fee and/or setup fee and/or registration fees and/or facilitation fees if the service has been started (i.e. the account has been purchased), the fees are non-refundable once the trader has started their trading activity on the account. This includes both full and partial refunds.

Defective Performances

If the Services you receive do not align with the agreed-upon terms or have not been provided to you, you have the right to exercise your entitlements regarding defective performance. The Provider does not offer any guarantees regarding the quality of our services. You must promptly notify us of any defects via email at our designated address or the address specified in our General Terms & Conditions. When exercising your rights due to defective performance, you may request that we rectify the issue or provide you with a reasonable discount. If the defect cannot be remedied, you have the option to withdraw from the contract or claim a reasonable discount.

We aim to address any complaints you may have as quickly as possible, generally within 30 calendar days. We will provide written confirmation of the receipt and resolution of your complaint. If we fail to resolve the complaint within the specified timeframe, you have the right to withdraw from the contract. To file a complaint, please send an email to our support team at [email protected]